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Telephone Systems

 
Hosted Telecoms

Hosted telecoms is a telephone system delivered to your office over a secure connection (a bit like hosted e-mail).

You don't need to buy and maintain a phone system or take your existing system with you, we deliver all the functionality you need for a small charge per user per month.

A great benefit of hosted telecoms is that we can port your existing telephone number onto this system, meaning that wherever you move to you can take your number with you, even if you move counties or country!

Some of the benefits are listed below but feel free to call us if you would like further information or a demonstration.

 
User Benefits
     
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Intelligent number

Using the intelligent Number (iN) service, callers always dial the same number, no matter where the person they want is working - in the office, on-the-move, or at home.

iNtelligent Number

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Business Benefits
     

Cost saving

The direct cost saving of renting a hosted solution compared to purchasing a system can be from 25% to 50%.

Easy to maintain

We have a team working round the clock managing your telephone system in a secure centre. We don’t need to battle through traffic to get to your building as our engineers are always on site.

Open standards

SIP Standard means you can chose the item that matters most to you - the handset.

Reliable

Redundancy is built in to the platform which is located in two secure data centre’s. Your disaster recovery and business continuity is included in the price.

Simple, predictable outgoings

One low, monthly fee on a per handset basis.

Flexible

Features can be switched on and off for a small fee as you wish, with "try before you buy" flexibility.

Time Saving

Simplifying your telecoms frees your time to concentrate on running your business.

Enhanced Competitiveness

Comtacts experience is that the enhanced solution delivered can directly improve the number of calls answered by anything up to 30%. This increase in calls answered should have a direct correlation with an increase in revenue - our research leads us to believe that the revenue increase can be up to 5%.

 
Generic Benefits
     

Scalable

Additional users can be turned on in a day.

Global

Your telephone functions exactly the same wherever you are in the world and your number follows you.

Free calls

Voice over Internet Protocol means free calls to all your other offices and home users and customers/suppliers.

Easy to deploy

No more week-long engineer installations and weekend changeovers.

Reduced Costs of Change

No longer the big surprise and extra expense of having to upgrade all the software to the latest version every couple of years – the usage based monthly rental is the only ongoing cost and Comtact will continue to upgrade the platform.

 
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